top of page

================================================================
        RESCHEDULING & CANCELLATION POLICY
        Turkish Academy — www.turkish.academy
================================================================


OVERVIEW
---------
This policy applies to all private lesson packages at Turkish Academy
(Bronze, Silver, and Gold plans). Please read it carefully before
booking your lessons.


PLAN COMPARISON
----------------

                        BRONZE      SILVER      GOLD
                        ------      ------      ----
Advanced cancellation
(24h+ notice)            None         x2          x3

Late cancellation
(less than 24h)          None         x1          x3

Rescheduling             None        Same        Same
 


BRONZE PLAN
------------
  - No cancellations or rescheduling are permitted.
  - Missed or cancelled lessons are forfeited.
  - This plan is designed for highly motivated self-starters
    with a fixed, committed schedule.


SILVER PLAN
------------
  - Up to 2 advanced cancellations per package
    (notice required at least 24 hours before the lesson).
  - Up to 1 late cancellation per package
    (less than 24 hours before the lesson).
  - Rescheduling follows the same limits as cancellations.
  - Any cancellations beyond these limits will be forfeited.


GOLD PLAN
----------
  - Up to 3 advanced cancellations per package
    (notice required at least 24 hours before the lesson).
  - Up to 3 late cancellations per package
    (less than 24 hours before the lesson).
  - Rescheduling follows the same limits as cancellations.
  - Any cancellations beyond these limits will be forfeited.


GENERAL RULES
--------------
  - All cancellation and rescheduling requests must be sent
    by e-mail to: info@turkish.academy
  - Cancellation limits are per package, not per month.
  - No-shows (missing a lesson without any notice) count as
    a late cancellation and consume one of your allowances.
    Bronze no-shows are forfeited immediately.
  - Lessons cancelled within the allowed limits can be
    rescheduled subject to availability.
  - Turkish Academy reserves the right to reschedule a lesson
    in cases of teacher unavailability or force majeure. In
    such cases, no cancellation allowance is consumed.


HOW TO CANCEL OR RESCHEDULE
-----------------------------
  1. E-mail us at info@turkish.academy
  2. Include your name, lesson date/time, and your request
  3. Wait for a confirmation from our team before considering
     the cancellation or reschedule confirmed


CONTACT
--------
  E-mail  : info@turkish.academy
  Website : www.turkish.academy

================================================================
Last updated: March 2025
================================================================

bottom of page