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RESCHEDULING & CANCELLATION POLICY
Turkish Academy — www.turkish.academy
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OVERVIEW
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This policy applies to all private lesson packages at Turkish Academy
(Bronze, Silver, and Gold plans). Please read it carefully before
booking your lessons.
PLAN COMPARISON
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BRONZE SILVER GOLD
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Advanced cancellation
(24h+ notice) None x2 x3
Late cancellation
(less than 24h) None x1 x3
Rescheduling None Same Same
BRONZE PLAN
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- No cancellations or rescheduling are permitted.
- Missed or cancelled lessons are forfeited.
- This plan is designed for highly motivated self-starters
with a fixed, committed schedule.
SILVER PLAN
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- Up to 2 advanced cancellations per package
(notice required at least 24 hours before the lesson).
- Up to 1 late cancellation per package
(less than 24 hours before the lesson).
- Rescheduling follows the same limits as cancellations.
- Any cancellations beyond these limits will be forfeited.
GOLD PLAN
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- Up to 3 advanced cancellations per package
(notice required at least 24 hours before the lesson).
- Up to 3 late cancellations per package
(less than 24 hours before the lesson).
- Rescheduling follows the same limits as cancellations.
- Any cancellations beyond these limits will be forfeited.
GENERAL RULES
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- All cancellation and rescheduling requests must be sent
by e-mail to: info@turkish.academy
- Cancellation limits are per package, not per month.
- No-shows (missing a lesson without any notice) count as
a late cancellation and consume one of your allowances.
Bronze no-shows are forfeited immediately.
- Lessons cancelled within the allowed limits can be
rescheduled subject to availability.
- Turkish Academy reserves the right to reschedule a lesson
in cases of teacher unavailability or force majeure. In
such cases, no cancellation allowance is consumed.
HOW TO CANCEL OR RESCHEDULE
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1. E-mail us at info@turkish.academy
2. Include your name, lesson date/time, and your request
3. Wait for a confirmation from our team before considering
the cancellation or reschedule confirmed
CONTACT
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E-mail : info@turkish.academy
Website : www.turkish.academy
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Last updated: March 2025
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